ECI Jewelers Authenticity Pledge

 

Our Commitment to 100% Authentic

At ECI Jewelers, authenticity is not a claim. It is the foundation of our business.

For over two decades in New York City’s Diamond District, we have built our reputation on trust, transparency, and verified luxury. Every watch and piece of jewelry we offer is meticulously inspected, authenticated, and backed by our full guarantee.

When you shop with us, you are not taking a risk. You are making a secure investment in genuine luxury.

100% Authenticity Guarantee

Every timepiece and jewelry item sold by ECI Jewelers is guaranteed to be:

• 100% genuine and authentic
• Free from counterfeit or replica components
• Verified by experienced luxury specialists
• Accurately described and represented

We stand behind every item we sell. Permanently.

If any item is ever proven inauthentic, we will provide a full refund.

No fine print. No exceptions.

Expert Authentication Process

Each watch undergoes a comprehensive, multi-point inspection before it is listed for sale.

Our authentication process includes:

Movement Verification
We inspect the internal movement to confirm it matches the brand, model, and production period.

Serial & Reference Validation
Serial and reference numbers are checked for accuracy, production consistency, and originality.

Dial & Component Inspection
We examine the dial, hands, bezel, crown, bracelet, and clasp to confirm all parts are authentic and period correct unless otherwise disclosed.

Aftermarket Detection
Any non-original components are identified and clearly disclosed. Transparency is mandatory.

Timekeeping & Performance Testing
Watches are tested for accuracy, power reserve, and overall performance.

Box and Papers Transparency

We clearly state what accompanies every watch.

If a watch is listed as a complete set, it includes:

• Original brand box
• Original warranty papers
• Booklets or accessories when available

All other watches still come with the original brand box unless noted otherwise.

No guesswork. No assumptions.

Condition Accuracy

We believe condition should match price.

Every listing includes:

• Detailed condition notes
• High-resolution images of the actual watch
• Disclosure of polishing, wear, or restoration
• Bracelet link count when relevant

What you see is exactly what you receive.

Secure Sourcing Standards

We source our inventory through trusted and vetted channels, including:

• Authorized dealers
• Industry wholesalers
• Private collectors
• Trade-ins from verified clients

Every acquisition is screened before it ever reaches our showroom.

Fully Insured Shipping

Every order ships via secure, tracked, and fully insured delivery.

Your purchase is protected from the moment it leaves our showroom until it reaches your hands.

Signature confirmation is required for delivery to ensure security.

In-Person Verification Available

We welcome clients to visit our NYC showroom for a hands-on buying experience.

You can:

• Inspect the watch in person
• Verify serial and reference numbers
• Review condition with our specialists
• Complete your purchase face to face

Confidence comes from transparency.

Lifetime Client Support

Our relationship does not end after the sale.

We provide ongoing support including:

• Authentication reassurance
• Trade-in evaluations
• Resale assistance
• Market guidance

We stand behind our clients as strongly as we stand behind our inventory.

Why Trust ECI Jewelers

• Established Diamond District presence
• Thousands of authenticated transactions
• Transparent listing practices
• No hidden fees
• Expert luxury watch specialists
• Private showroom experience

Trust is earned through consistency. We protect it with process.

Shop With Confidence

When you purchase from ECI Jewelers, you are buying more than a watch.

You are buying:

Authenticity.
Security.
Provenance.
Peace of mind.

That is our pledge to every client, on every transaction, every time.